Legal
Public Offer and Pas Service Terms
© 2026 Individual Entrepreneur Mengel Edgar. Belarus Tax ID: 194027893. Address: Republic of Belarus, Minsk, Partizanskii Ave. 19, ZIP 220033. Working Hours: 10:00-19:00. Contacts: +375 (29) 610-39-43, edgar.mengel@pas.by. Last updated: 01.09.2026.
Document status
This document is a public offer of Individual Entrepreneur Mengel Edgar, Belarus Tax ID 194027893, and sets the general conditions for using the website and receiving Pas services. Specific launch parameters, pricing, minutes, integrations, timelines, and additional conditions may be fixed in an invoice, correspondence, agreement, or another agreed document.
Service subject
Pas helps businesses receive and make phone calls: answer customers, book appointments, accept requests, remind clients about visits, and perform agreed outbound scenarios. The website describes the service in general terms; specific launch conditions, minutes, integrations, and pricing are fixed separately in correspondence, an invoice, an agreement, or another agreed document.
Acceptance and launch
A request through the website, Telegram, phone, or email does not automatically start the service. Before launch, we agree on scenarios, data sources, a number or communication channel, call limits, test behavior, and confirm that the service is ready to operate.
Online service and hours
Business contact hours: 10:00-19:00. When actively configured, the online service may process calls around the clock if agreed in the service conditions. Maintenance, telecom operator failures, cloud platform incidents, and other suppliers may temporarily affect availability.
Client responsibility
The client is responsible for the lawful basis for processing transferred data, accuracy of contact lists, content of offers, and compliance with advertising, communications, personal data, and other rules applicable to the client’s activity. For outbound calls, the client must have the right to use the transferred numbers and scenarios.
Service limitations
Pas is not legal, medical, financial, or any other licensed advice. System answers may require human review, especially when a customer question concerns prices, product availability, bookings, returns, warranties, or individual terms.
Payment methods and payment security
You can pay for the service by bank card online. Message us on Telegram or by email — we agree on a plan and send you a link to a secured payment page on the bePaid processing system. The payment page shows the order number and amount — enter your card details and confirm the payment with the “Pay” button. If your card supports 3-D Secure, you’ll be asked to verify on your bank’s page. After payment, a confirmation is sent to your email. We accept VISA, Visa Electron, MasterCard, Maestro, and БЕЛКАРТ cards, and payment via the ЕРИП system. Payments are processed by bePaid (bepaid.by) — its payment page meets PCI DSS Level 1 data-security requirements, confidential data is stored encrypted, and access is protected via SSL/TLS. Pas never receives or stores card data.
Payment and cancellation
Payment is charged monthly for the selected plan. The client may cancel further use of the service at any time by notifying us through any available channel (Telegram, email, phone) — cancellation takes effect at the end of the already-paid period, and access continues until then. Payment for an already-started paid period is not refunded, except in cases of an erroneous or duplicate charge — in that case, the refund is issued to the same card the payment was made from, within 1 to 30 days of the refund being processed.